All Surface Roofing provides a 10 year transferable warranty of labor and materials*. The materials are warrantied by the manufacturers, the labor from us.
If during your warranty period, you ever experience a leak, we will have someone out to review within two business days.
We constantly get calls for leak repairs on roofs installed by other companies that are still under warranty. After reviewing and diagnosing the problem, we ask the homeowner why they don’t just get the company who installed the roof out to fix it for free under the warranty. The answer usually falls into one of three common reasons:
1) the company is out of business or the phone is disconnected
2) the homeowner had such a bad experience they do not want the company out again, or
3) they have been trying to make contact or to get someone to come out and have not had any success and need the situation dealt with now.
We will have someone out to review the issue within two business days. (weekends, holidays, and snow/ice days excluded.)