We’ve all experienced the differences between walking in a big box store and walking in a small locally owned business. In the big box stores it’s all too common to be ignored or even met with a scowl, and customer service is non existent. In a smaller locally owned business we are more likely to be met with a smile and a friendly greeting, followed up by a great shopping experience because of the willingness to please the customer. Which one of these experiences do you prefer?
The roofing business is not so different from the scenarios above. A local family owned roofing company can give you more value than a larger company by providing you with excellent customer service and quality workmanship at a fair price. With a locally owned business you are more than just a number, and can be provided with more individualized service. A smaller business will also be more likely to take the time to answer questions and address any concerns you may have while treating you with the utmost respect. Not only is customer